Lochbay

Restaurant

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Frequently Asked Questions

Prepayment

Prepayment of the menu is required to secure a reservation at Loch Bay.  The prepayment is fully refundable up to 48 hours prior to the booking arrival time.  In the event of cancellation within 48 hours of the booking arrival time the prepayment can only be refunded if we are able to re-sell the table.

Beverage

Loch Bay is a fully licensed restaurant with an extensive selection of wines, beers, spirits and soft drinks.

Dietary Restrictions

We can cater for some dietary restrictions within the ‘Fruits de Mer’ menu however we are not able to provide an alternative menu.  Please inform us prior to visiting the restaurant of any dietary requirements or restrictions.

Dress Code

Casual is fine – Loch Bay is a relaxed environment.

Dogs

We are unable to allow dogs (other than guide dogs) into the restaurant.

Gift Vouchers

Gift vouchers are available for any value of your choice. Contact the restaurant by email or phone to discuss purchasing one.  Due to the coronavirus pandemic all gift vouchers purchased during 2020 will be valid to 31st December 2021.

Larger Groups

Until further notice we are unable to take any reservations for more than 2 people.  This is due to the size and layout of our small dining room and the ongoing requirement for social distancing.

Opening Hours

We are not open every day and our hours change seasonally. You can find our opening hours detailed in full here.

Parking

There is a large parking area at the pier in Stein, just beside the restaurant. Several spaces are reserved for Loch Bay diners. This area is not covered or shaded from the sun.

Wheelchair Access

There is one small step into the building. The narrowest point of the entrance into the restaurant is 69cm/27 inches wide.
The narrowest points of the entrances to our public toilet rooms are 57cm/22.5 inches wide. The toilet rooms are large enough to manoeuvre a wheelchair in however there are not assistance railings or bars installed.

 

Enquiries

Our Front of House team deals with all enquiries before and after service, therefore any enquiries sent when we are closed will be responded to the next time the team are on duty.